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SquareTrade 3-Year TV Warranty ($175-$200 LCD, Plasma, LED)
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| Price: | $29.99 |
Availability: Usually ships in 1-2 business days
Ships from and sold by SquareTrade
(202 customer reviews)
Product Description
SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties. Upon purchase, you will get an email confirmation. You will not be mailed a paper contract. If you have questions, please call: 1.877.WARRANTY.
Product Details
- Brand: SquareTrade
Features
- Full Coverage: Covers all mechanical & electrical failures during normal use.
- Free In-home Service: TVs over 32-inch get in-home service, smaller TVs get free shipping to our depot.
- Hassle-Free: No paperwork required. Manage your warranty completely online.
- Top Customer Satisfaction: Rated A+ by the BBB. As featured on NBC, CBS, CNN, ABC, NY Times, Fox News.
- Award Winning: 2011 Stevie award for Best Customer Service. Top 100 Website of 2010 by PC Magazine.
Editorial Reviews
From the Manufacturer
| A SquareTrade Care Plan protects your electronics and appliances from mechanical and electrical failures during normal use. It provides:
SquareTrade – The Best Warranty Around: |
Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress.
Cut the paperwork. You can fax or email SquareTrade your item receipt at any time, and they will store it as proof of purchase.
Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your care plan – e.g., if you cancel your 3-year care plan, after 18 months with no claims, you’ll get 50% of your money back.
Transfer at no cost. When your device changes ownership, so can your care plan. Transfers can be done online or via phone.
No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can’t be fixed, you will be reimbursed your full item replacement cost.
Customer Reviews
Most helpful customer reviews
58 of 60 people found the following review helpful.
Inexpensive and painless service
By Richard Stone
I've been getting SquareTrade warranties for some time now, since they are much less expensive than the store ones (the store ones don't hit my price 'sweet spot' and are more than I want to spend).
I recently got a solid black line down a 2-year old plasma TV. I called ST and the next business day a technician showed up, examined it, and said the plasma was shot. Two days later, I got an email saying that the original $1200 had been deposited in my PayPal account. I went out and bought a new one (much better than the original because TVs improved in the last 2 years). I like the $1200, but I like better that it was so painless.
P.S. I talked my daughter into a iPhone warranty included if you destroy it yourself. Sure enough, her daughter stepped on it and she also wound up with a new one.
BIG TIP!!: Before using it for a large item, get a warranty for something very small (like a $10 item). This puts you on their list and you get 20% discount on the next purchase.
19 of 20 people found the following review helpful.
Squaretrade is as good as their word! (don't throw away your receipt)
By Senor Zoidbergo
I purchased a 42" flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer's warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?
I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST's dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer's fault), I was impressed by the follow-up messages left by ST's representatives to resolve the situation.
Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer's warranty. However, you should read the fine print to double check.
Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don't throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.
This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don't worry, there's not too much to read).
I'm going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children's children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I'm not getting paid by ST to write this review).
14 of 14 people found the following review helpful.
Different Opinion - Poor Experiences
By Binary Spin
I had to file 2 claims with Squaretrade over the past few years & they tried every conceivable way to argue out of paying - even wanted to send out parts for ME to repair my computer and, on another claim, TWICE denied receiving my emailed receipt. They eventually paid, but it was NOT an easy or pleasant process, and they did not live up to their 5-day service claim (but claimed it was my fault). BE SURE to read the details of the contract, including exclusions, before you buy. There have been changes in recent years that are NOT the consumer's favor.
Squaretrade is NOT required to pay you the "original" purchase price. Their contract has many qualifiers such as "in most cases" and "up to the purchase price." If they don't repair it or replace with a refurbished unit (that's right, and not necessarily manufacturer refurbished), they are only required to pay you the replacement value AT THE TIME OF THE CLAIM. Four years down the road the "replacement" value of your now nearly obsolete TV will be a LOT less. They can also "replace the Product with a new, rebuilt or refurbished product of equal or similar features and functionality." That's a direct quote from one of my Squaretrade contracts.
If it fails 3-4 years from now, it is doubtful you will get your original purchase price to buy a new one with all the latest features. Squaretrade can replace it with the then-current LOW-END product, even a refurbished one, or just pay you to buy such a product. Of course it would have features equal to or better than your 3-4 year old TV, but certainly not what you could have gotten if they had refunded the original purchase price. Squaretrade gains from technological advances and you lose.
So beware. Read the contract and know what you're getting for the money (maybe worth it for you, maybe not). It's NOT your standard extended warranty contract, and in my experience Squaretrade has been very deceptive about that fact.
